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Better together…How bringing marketing and customers services together leads to satisfied customers.
When it comes to delivering a great customer experience, the role between marketing and customer services is often blurred. Marketing Week’s roundtable, in association with Vertex, got together Customer Service and Marketing Directors from well-known organisations like bmibaby, National Trust, BBC and French Connection to name a few, to explore how marketing and customer services can work better together to make brand strategies more effective.
Since launching Insights for Search in 2008, Google have been providing daily insight into what the world is searching for. Here are just a few ways to use Insights for Search.